Job profile
We’re a Zurich-based InsurTech startup on a mission to improve healthcare through smart digital solutions — and we’re growing! With 40 team members and counting, we’re now looking for a QA Manager to join our Product Engineering Chapter. You’ll lead the definition and execution of a company-wide QA strategy and bridge communication between internal teams and our B2B healthcare clients (e.g. health insurers). If you’re passionate about strategic quality assurance, automation, compliance, and customer alignment — and thrive in both German and English-speaking environments — we’d love to hear from you!
What you will be responsible for
Test Management & Leadership:
Define and drive a company-wide QA strategy aligned with business goals and regulatory frameworks (e.g. GDPR, FINMA, ISO) and ensure QA processes are implemented consistently across product teams and integrated into CI/CD pipelines.
Monitor and enforce achievement of quality KPIs, including those impacting SLA commitments. You foster a culture of ownership and continuous improvement across QA practices.
Compliance & Risk Management:
Stakeholder Collaboration & Communication:
Act as the QA liaison between internal teams (Product, Engineering, Customer Success) and external clients. You coordinate and document test environments, customer-side UATs, and incident communication.
You integrate KPI insights and SLA compliance metrics into client-facing reporting and you lead by example and support structured problem-solving and training within the team.
What you can expect
A dynamic, ambitious team where your voice is heard, and your contributions truly matter. You’ll have real ownership over your decisions in a trusted, cross-functional environment within a Swiss product company that puts people first.
We offer fair compensation, flexible working hours, a hybrid work setup, and a culture that supports both personal and professional growth, fostering a healthy work-life balance.
